Know How to update mobile number and email id on the GST Portal?

Last Updated On: Nov. 24, 2020, 10:34 p.m.
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HOW TO UPDATE MOBILE NUMBER AND EMAIL ID IN GST PORTAL?

PM launched GST into operation on the 1st of July, 2017. GST was considered as a nation, one tax’ by the government, which is aimed to provide a simplified, single tax regime.  GST is a dual levy where the Central Government levies and collects Central GST (CGST) and the State levies and collects State GST (SGST) on intra-state supply of goods or services. Centre also levies and collects Integrated GST (IGST) on inter-state supply of goods or services.

GST login portal is a website where all the compliance activities of GST can be done before and after GST gov login. Activities such as GST registration, return filing, payment of taxes, application for a refund, etc. can be done on the GST login Portal. While obtaining registration number or enrolling taxpayers provide email id or mobile number which could be required to be changed later due to many reasons. It becomes a cumbersome process to change the mobile number or email id of the primary authorized signatory on the GSTN Portal.

 

Procedure if the authorized signatory is the same person as the partner/promoter:

Step 1: Log in to the GST portal and go to Services -> Registration -> Amendment of Registration Non-core Fields.

Step 2: Click on the tab ‘Promoter/Partners’. Click on the ‘Edit’ button under ‘Actions’, next to the authorized signatory, whose details you wish to change.

Step 3: Update the mobile number or email address, as applicable. Click on ‘Save’.

Step 4: An OTP will be sent to the mobile number, and email address entered. Enter the OTPs. The changes made will get reflected.

Step 5: Go to the ‘Verification’ tab. After entering the required information, tick the declaration checkbox, and submit the form with DSC/E-signature/EVC. If the EVC mode is selected, the OTP will be sent to the updated mobile number, which will need to be entered to complete the verification process.

Step 6: You will receive a confirmation message with the ARN number to track the status of the application once it is submitted. Once you receive a message saying ‘Changes Approved’, it means that the mobile number and email ID have been updated successfully.

 

If the authorized signatory is different from the promoter/there is more than one authorized signatory.

Step 1: Log in to the GST portal (http://www.gst.gov.in/) and go to Services -> Registration -> Amendment of Registration Non-core Fields.

Step 2: Go to the authorized signatory tab. Click on the ‘Add new’ button.

Step 3: Enter the details of the new authorized signatory whose email address and mobile number you wish to use. Click on ‘Save’.

Step 4: Go to the ‘Verification’ tab. After entering the required information, tick the declaration checkbox, and submit the form with DSC/E-signature/EVC.

Step 5: Wait for 15 minutes, and then log in to the GST portal. Go to Services -> Registration -> Amendment of Registration Non-core Fields

Step 6: Go to the ‘Authorised Signatory’ tab, and deselect the previously authorized signatory as the primary authorized signatory. 

Step 7: Select a new authorized signatory as the primary authorized signatory. Confirm that the mobile number and email address provided are correct. An OTP will be sent to verify the same. 

Step 8: Complete the verification process, as explained in step 5.

Step 9: You will receive a confirmation message with the ARN number to track the status of the application once it is submitted. Once you receive a message saying ‘Changes Approved’, it means that the mobile number and email ID have been updated successfully.

 

Conclusion:

Mobile number and email ID entered in the GST portal is of very important for a registered person, as all notifications with respect to the GST portal are communicated to the mobile number and email ID mentioned. So, do not forget to keep your current mobile number and email id updated on the GST portal.

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