Complaint filed in District Level:

1. A consumer complaint shall be made in writing to a District Forum. The complaint can be written on a plain paper and filed by the consumer himself or through an authorized agent.
2. The complaint should be notarized through a registered or regular post. It should be filed within 2 years of the date on which the dispute arose. The complainant is required to file four copies of the complaint and additional copies for each opposite party.
3. The consumer complaint shall include the details of the complainant and the opposite party along with the particulars of the dispute and the relief to be sought. Also, copies of relevant documents required to prove the claim mentioned in the complaint shall be attached to the complaint.
4. It is not necessary to approach an advocate to file a consumer complain
5. The fee shall be paid in demand draft to the President, Consumer Disputes Redressal Forum, (name of) district

Compliant filed in State Commission:

1. A consumer complaint in State Forum can be filed if the value of goods or services exceeds Rs 1 Crore but less than Rs 10 Crore. One can also file an appeal in the State Commission against the order of the District Forum within a period of 45 days from the date of order.
2. The application shall accompany the requisite fee in the form of demand draft payable to the Registrar, (name of) State Commission in the respective state
3. To file an appeal in the State Commission, the complainant should attach the following documents along with the complaint
4. Documents of record constituting correct names and addresses of all the parties.
5. A certified copy of the order of the District Forum against which an appeal is to be filed.

III. There should be more than four additional copies of the appeal for each respondent.

1.  Any order of conditional delay, interim order or other petitions accompanied by an affidavit.
2.  Opposite parties or the appellant is required to pay a statutory deposit of Rs 25,000 or 50 per cent of the amount claimed, whichever is less.

Complaint filed in National Commission:

1. Consumer complaint cases with value more than Rs 10 Crore should be directly filed in the National Consumer Disputed Redressal Commission. A consumer aggrieved by the order of the State Commission can also file an appeal in the National Commission. The appeal should be filed within 30 days from the date of the order passed by the State Commission.
2. The fee for approaching National Consumer Disputes Redressal Commission is Rs. 5000 which is payable as demand draft in the name of the Registrar, National Consumer Disputes Redressal Commission.
3. An appeal against the order of the National Commission can be filed in the Supreme Court within one month from the date of order passed by the National Commission.