Internal Complaints Committee (ICC) Information Document

Overview of ICC

The Internal Complaints Committee (ICC) is formed under the POSH Act to address and resolve complaints of sexual harassment in the workplace.

1. Purpose of the ICC

• Provide a safe and secure environment for employees.
• Address complaints related to sexual harassment.
• Investigate complaints and take appropriate actions.
• Ensure confidentiality and impartiality in complaint resolution.

2. Composition of the ICC

• Presiding Officer: Senior-level female employee.
• At least Two Members: With expertise in handling harassment complaints or legal knowledge.
• External Member: An expert or NGO representative.
• HR/Administration Representative: HR team member for fair handling of complaints.

Note: At least half of the ICC members must be women, and their tenure should not exceed three years.

3. Responsibilities of the ICC

• Receive and investigate complaints confidentially.
• Provide recommendations based on findings.
• Maintain records of complaints and resolutions.
• Promote awareness about the POSH Act among employees.

4. Procedure for Filing a Complaint

1. Submit Complaint: In writing within three months of the incident.
2. Acknowledgment: ICC acknowledges the complaint within 7 working days.
3. Investigation: ICC completes investigation within 90 days.
4. Resolution: ICC provides recommendations to the organization for necessary actions.

5. Confidentiality and Protection

Confidentiality: All complaint details are kept confidential.

Protection: The ICC ensures no retaliation or victimization of the complainant.

6. Awareness Programs and Training

The organization should conduct regular POSH training sessions to educate employees about:

• POSH Act and employee rights.
• How to file a complaint.
• ICC’s roles and responsibilities.

7. Contact Information

Presiding Officer: [Name]
Email: [Email Address]
Phone: [Phone Number]

External Member: [Name]
Email: [Email Address]
Phone: [Phone Number]

HR Representative: [Name]
Email: [Email Address]
Phone: [Phone Number]