Consumer Court Orders

Multiple cases have been reported where customers received wrong products from Flipkart. A Mumbai consumer court has ordered Flipkart and its seller to refund a customer who received beard oil instead of an iPhone 14 Pro. The court also directed the seller to pay compensation.
- The customer had ordered an iPhone 14 Pro from Flipkart but received beard oil instead.
- The consumer forum has taken strict action against the company.
- Similar cases have been reported against IRCTC and ICICI Bank where the consumer court has penalized them for their mistakes.
- The consumer court has directed ICICI Bank to ensure the doctor's credit profile with Credit Information Bureau (India) Limited (CIBIL) is corrected.
- IRCTC was instructed to pay the compensation sum along with Rs 3,000 in litigation expenses within one month of receiving the order.