Income Tax 21 September 2026
Etihad Flight Cancelled: Compensation Rules Explained
Etihad cancelled its Delhi‑Abu Dhabi service after a technical fault with a Boeing 787. Indian DGCA regulations require airlines to offer affected passengers an alternative flight or a full refund, and to provide monetary compensation based on the delay length and ticket price, even when the disruption is due to technical issues. The rules also stipulate that compensation cannot be waived by the airline and that passengers may claim the amount through the airline’s grievance cell or the consumer court if needed.
The Delhi‑Abu Dhabi Etihad flight was cancelled due to a technical issue with its Boeing 787. Under DGCA rules, passengers are entitled to:
- A replacement flight or a full refund.
- Monetary compensation calculated on ticket price and delay duration.
- The right to claim compensation without waiver from the airline, using the airline’s grievance cell or consumer court.
Airlines must comply promptly, and passengers should keep all travel documents to support their claim.
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