LatestLegal Updates 24 July 2026
Flipkart Ordered to Pay
A Mumbai customer received beard oil instead of an iPhone 14 Pro purchased on Flipkart, the consumer forum ordered Flipkart and the seller to pay over 1.8 lakh, the customer had purchased the iPhone 14 Pro for a price of around 1.2 lakh, but received a bottle of beard oil instead, the incident highlights the need for proper quality control and customer service in e-commerce platforms
A Powai, Mumbai, resident received *beard oil* instead of an *iPhone 14 Pro* (128 GB) purchased on *Flipkart*. The consumer forum ordered Flipkart and the seller to pay over *1.8 lakh*. The customer had purchased the iPhone 14 Pro for a price of around *1.2 lakh*, but received a bottle of *beard oil* instead. The incident highlights the need for proper quality control and customer service in e-commerce platforms. Key points include:
- The customer had purchased the iPhone 14 Pro from Flipkart
- The customer received a bottle of beard oil instead of the iPhone
- The consumer forum ordered Flipkart and the seller to pay over 1.8 lakh
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