LatestLegal Updates 6 October 2026
Godrej Digital Lock Failure Traps Surat Family, Court Orders Refund
An electronic lock installed by Godrej malfunctioned in a Surat apartment, leaving a family locked inside for hours. The homeowner paid Rs 400 for a technician despite the lock being under warranty. The Surat Consumer Court ruled that Godrej must refund the fee, add Rs 1,500 in interest, and cover additional costs, highlighting consumer rights violations.
Key points:
- Godrej digital lock failed, trapping a family inside their Surat flat.
- Owner paid Rs 400 for a technician visit despite the lock being under warranty.
- Surat Consumer Court ordered Godrej to refund the fee, add Rs 1,500 interest and cover extra costs.
Read the full story here.
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