LatestLegal Updates 28 July 2026
Hotel Refuses Stay
A Gurgaon consumer commission has ordered The Allure Grand Resort in Manali to pay Rs 31,000 to a guest who was denied stay despite a confirmed booking. The court ruled that refund alone did not make up for the mental harassment caused to the guest
The Allure Grand Resort in Manali has been ordered to pay Rs 31,000 to a guest who was denied stay despite a confirmed booking. The guest had booked a room at the hotel but was denied stay upon arrival. The court ruled in favor of the guest, stating that the refund alone did not make up for the mental harassment caused. Key points of the case include:
- The guest had a confirmed booking at the hotel
- The hotel denied stay upon arrival
- The court ruled in favor of the guest, ordering the hotel to pay Rs 31,000
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