Legal Updates 13 October 2026
KSRTC Ordered to Refund ₹975 for Cancelled Bus Tickets
India’s Karnataka State Road Transport Corporation (KSRTC) was directed by the Consumer Commission to refund ₹975 to a passenger after the bus ticket was cancelled, citing a clear deficiency in service. The ruling underscores the commission’s stance that transport providers must promptly return funds for unfulfilled journeys, reinforcing consumer rights in the public transport sector.
The Consumer Commission has ordered KSRTC to pay a refund of ₹975 after a passenger’s bus ticket was cancelled and the amount was not returned.
- KSRTC failed to process the refund, violating consumer protection norms.
- The commission labeled the lapse a “deficiency in service” and mandated immediate repayment.
- This decision reinforces that transport operators must honor refunds for cancelled journeys.
For full details, see the source article.
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